|
|
05/29/26 |
Locates |
Dennis Vandike and Chad Stewart. Both clear.
|
|
|
|
|
05/29/26 |
Beths Bar |
Replaced cobalt remote.
|
|
|
|
|
05/29/26 |
Dundy County Clerk |
SMx
Installed 8802 at the new county offices. I did not turn it up yet though due to service interruption.
1h
|
|
|
|
|
05/29/26 |
The Liquor Store |
Replaced 4227. Fixed passwordless wifi. Fixed cobalt.
|
|
|
|
|
05/29/26 |
Haines Trucking |
Replaced PSU
|
|
|
|
|
05/28/26 |
Locates |
Hondo Fanning. For Karen Baker. Marked.
|
|
|
|
|
05/28/26 |
Village of Wauneta |
Upgraded PC to Windows 11
15m
|
|
|
|
|
05/28/26 |
Tina Hamilton |
Installed mesh unit.
|
|
|
|
|
05/28/26 |
Don Ellis |
Installed 5229 to help with poor wireless.
|
|
|
|
|
05/28/26 |
Mathews Chiropractic |
Replaced ONT at Mathews Chiro
|
|
|
|
|
05/26/26 |
Kim Rider |
Fixed cobalt. Living Room TV hdmi port 2 was bad. Bedroom STB cat5 was plugged in to the wrong Lan port.
1h
|
|
|
|
|
05/26/26 |
Dundy County Hospital - 2204 |
SMx
1h
|
|
|
|
|
05/26/26 |
Locates |
Kansas and Lebenon
|
|
|
|
|
05/26/26 |
Maria Ballon |
New service turn up
|
|
|
|
|
05/26/26 |
Gale & Pam Bly |
Service disconnect
|
|
|
|
|
05/26/26 |
Travis & Pam Lutz |
New service turn up
|
|
|
|
|
05/22/26 |
Dundy County Hospital - Wauneta Clinic |
Installed phone for new Wauneta Clinic
|
|
|
|
|
05/22/26 |
Locates |
Wauneta Locates
|
|
|
|
|
05/22/26 |
Dundy County Sheriff |
Replaced Ubiquiti cameras with Lorex
3h
|
|
|
|
|
05/21/26 |
Dundy County Hospital - Clinic |
Changed extension 2249 to Clinic Nurse
15m
|
|
|
|
|
05/20/26 |
BWTelcom |
Took pictures of the transfer switch at Stroup Tower.
|
|
|
|
|
05/20/26 |
Village of Wauneta |
Re-installed the Village's computer.
|
|
|
|
|
05/20/26 |
Loren Wach |
Replaced POE injector
|
|
|
|
|
05/20/26 |
Dianna Cooley |
Replaced 4227
|
|
|
|
|
05/19/26 |
Dundy County Sheriff |
Lit up new fiber on a different pon than the courthouse. Installed a GP1101X. Sheriff was able to reach cameras.
30m
|
|
|
|
|
05/19/26 |
Village of Wauneta |
Fixed secure boot issue and upgraded one computer to Windows 11.
15m
|
|
|
|
|
05/19/26 |
Heather Kier |
Upgrade to 5229 due to poor wifi.
|
|
|
|
|
05/19/26 |
Zorn Theater |
Replaced 5229 that would not power on.
|
|
|
|
|
05/18/26 |
Dundy County Assessor |
Verified local calling was working. Also stopped by the Treasurers office. Handset contacts must have been dirty. They were not charging the bluetooth handset. Cleaned. Charging.
|
|
|
|
|
05/18/26 |
BWTelcom |
Picked up pc from Village of Wauneta.
|
|
|
|
|
05/18/26 |
Dundy County Hospital - Wauneta Clinic |
Installed 727 in the storage area of Wauneta Senior Center. Moved Senior Center to a 5229E. Installed L2 switch and ran data and poe phone lines. Splitter is the same as the Wauneta Senior Center. 727 Serial #CXNK0158CF57.
5h
|
|
|
|
|
05/14/26 |
Locates |
Various locates for haigler, wilsonville
|
|
|
|
|
05/14/26 |
Carl and Linda Seabolt. |
Helped with getting their managed wifi working.
|
|
|
|
|
05/14/26 |
Marilyn Hendrickson |
No cobalt. 5ghz radio was disabled. Once re-enabled everything came right up.
|
|
|
|
|
05/14/26 |
Cody Graham |
SMx
New install but converted to SMx
1h
|
|
|
|
|
05/13/26 |
BWTelcom |
Splitter work in the basement.
|
|
|
|
|
05/13/26 |
Sally Hudson |
Tried to help her with her printer. She bought bad ink.
15m
|
|
|
|
|
05/13/26 |
Dundy County Sheriff |
Tried to get Lorex system cameras working over the internet.
1h
|
|
|
|
|
05/13/26 |
Locates |
Locates: 261331303, 261330316, 261330175, 261330174, 261330173
|
|
|
|
|
05/13/26 |
SWPPD |
SMx
30m
|
|
|
|
|
05/13/26 |
Craig Kerchal |
SMx
1h
|
|
|
|
|
05/12/26 |
Locates |
261290334 - Department of Roads. 261312540 - Craig Maris. 261320247 - Dan Lee. 261320841 - SWPPD
|
|
|
|
|
05/12/26 |
Sinners Alignment Shop |
Fixed phone wiring.
|
|
|
|
|
05/12/26 |
Rebecca Munderloh |
Replaced bad 854.
|
|
|
|
|
05/12/26 |
Frank Smith |
Moved equipment in the house to upstairs and replaced 854.
|
|
|
|
|
05/11/26 |
Marilyn Hendrickson |
Showed her how to use cobalt remotes.
|
|
|
|
|
05/11/26 |
BWTelcom |
Lost internet and phone in the office. Rebooted the switch in Donnas office.
|
|
|
|
|
05/11/26 |
BWTelcom |
Took Aaron to the Hospital for drug testing.
|
|
|
|
|
05/11/26 |
Dundy County Assessor |
2nd call. Inbound calls not completing. Issue was with the PBX not allowing calls that did not contain caller id info.
|
|
|
|
|
05/11/26 |
Cheryl Prangley |
ONT Missing. Cleaned fiber in the basement. ONT came back up. Helped her with her email.
|
|
|
|
|
05/11/26 |
Dundy County Assessor |
No dial tone on assessors phone. Loose rj11. Replaced.
|
|
|
|
|
05/11/26 |
Seize the Daisy |
Replaced equipment at the store.
|
|
|
|
|
05/11/26 |
Randy and Stephanie Williams |
Replaced 4227 to try to correct Wifi issues.
|
|
|
|
|
05/06/26 |
BWTelcom |
Took truck to Deveny for recalls.
|
|
|
|
|
05/06/26 |
Locates |
261251010 (Nathan Nevirth) and 261243132 (Karen Baker)
|
|
|
|
|
05/06/26 |
Evelyn Skelton |
Upgraded equipment. Poor wifi
|
|
|
|
|
05/06/26 |
Tanya Redden |
New Install
|
|
|
|
|
05/05/26 |
BWTelcom |
Continued labeling XGS Pons and fiber cleaning.
|
|
|
|
|
05/05/26 |
Dundy County Sheriff |
Moved NVR back to dispatch. Finished wiring all cameras.
2h
|
|
|
|
|
05/05/26 |
Judy Brown |
Replaced 844.
|
|
|
|
|
05/04/26 |
Judy Brown |
Ticket came in for Judy. Wifi wasn't working. I could not get it to broadcast. Called her daughter she said she would find out if someone was there this afternoon. End of day I have not heard back.
|
|
|
|
|
05/04/26 |
BWTelcom |
Worked on labeling XGS Pons and fiber cleaning.
|
|
|
|
|
05/04/26 |
Valley Farms |
ONT Missing. Replaced bad psu.
|
|
|
|
|
05/01/26 |
Dundy County Sheriff |
Wiring and cameras. Also moved to smx.
5h
|
|
|
|
|
04/30/26 |
City of Benkelman |
Changed call permissions.
|
|
|
|
|
04/30/26 |
Arctic Glacier |
Went up and showed Craig how to hook up equipment that was sent to him.
15m
|
|
|
|
|
04/30/26 |
Dundy County Sheriff |
Continued new wiring to cameras and moved all equipment to the radio room.
6h
|
|
|
|
|
04/29/26 |
Dundy County Sheriff |
Ran new wiring to cameras and moved all equipment to the radio room.
6h
|
|
|
|
|
04/28/26 |
Locates |
261141274
|
|
|
|
|
04/28/26 |
Hester Home |
Called the number they were having an issue with from both a desk phone and my cell. The number rings busy/OOS. Let Bryant know
15m
|
|
|
|
|
04/28/26 |
Dundy County Hospital - 2204 |
Installed wireless handset for Libby Mosley. Handset belonged to the hospital already.
15m
|
|
|
|
|
04/28/26 |
City of Benkelman |
Fixed phone ringing issue.
|
|
|
|
|
04/28/26 |
Tallgrass |
SMx
1h
|
|
|
|
|
04/28/26 |
Larry Unruh |
Helped Cole with phone at HH.
|
|
|
|
|
04/28/26 |
Benkleman Golf Course |
Replaced 844G
|
|
|
|
|
04/23/26 |
Sinners Alignment Shop |
Stopped in and talked to Frank. He will need re-wire. Wanted to wait until next week due to remodeling.
|
|
|
|
|
04/23/26 |
Rural Rehabilitation |
Stopped by to check on new install. Business was closed. 760 in the back had 4 cat5's. 3 were not connected. Connected all but nothing came up.
|
|
|
|
|
04/23/26 |
Noreen Chrisner |
Brought equipment back up after power outage
|
|
|
|
|
04/23/26 |
Don Lawler |
Service Reconnect
|
|
|
|
|
04/23/26 |
John Lee |
Service reconnect
|
|
|
|
|
04/23/26 |
Tom Richard |
Cobalt
Cobalt installed
45m
|
|
|
|
|
04/23/26 |
Jackie Fanning |
Work order turned in to trouble. Radio in 844 going bad. Replaced with 5229.
|
|
|
|
|
04/23/26 |
Jenny Kostka |
Verify service is disconnected
|
|
|
|
|
04/23/26 |
Thelma Brewer |
Disconnect Inet
|
|
|
|
|
04/23/26 |
Dundy County Hospital - 2204 |
Fixed physical therapy's voicemail.
30m
|
|
|
|
|
04/22/26 |
Libby Oyler |
Went over to look at mowed fiber. I don't know how but the original fiber on the house was now -17 not -27.
|
|
|
|
|
04/22/26 |
Dundy County Sheriff |
Spoke with Devin from Applied Connective. The Sheriff's office is on their network fully now. Devin had some questions about their phones. Advised they call CPI Telcom.
15m
|
|
|
|
|
04/22/26 |
Dundy County Hospital - 2204 |
Removed voicemail for ext. 2248. Fixed telephone directory to show Anita Lutz at ext. 2147.
15m
|
|
|
|
|
04/22/26 |
BWTelcom |
Shuffled Cole to FVC to have tire repaired.
|
|
|
|
|
04/22/26 |
Tom Richard |
Cobalt
Went out to do Cobalt install but Tom wasn't there. Called. Phone went straight to vm.
30m
|
|
|
|
|
04/22/26 |
Kimberlee Cole |
SMx
1h
|
|
|
|
|
04/21/26 |
Kompus Aesthetics |
SMx
45m
|
|
|
|
|
04/21/26 |
Benkelman Housing Authority |
SMx
|
|
|
|
|
04/16/26 |
BWTelcom |
Talked/Splashtop with Amy Hatfield CPI Telcom.
|
|
|
|
|
04/16/26 |
Dundy County Hospital - 2204 |
Installed new phone for the new receptionist.
30m
|
|
|
|
|
04/16/26 |
Crossroads |
Static IP was the issue. The cause is unknown. Set to DHCP they don't need the static.
|
|
|
|
|
04/16/26 |
Zorn Theater |
SMx
|
|
|
|
|
04/16/26 |
Borchard Auto |
SMx
|
|
|
|
|
04/15/26 |
Gavilon |
Instead of using Lorex cloud app which was not working, I logged Julie straight in to the prob cam.
30m
|
|
|
|
|
04/15/26 |
Crossroads |
Replaced TP-Link with 5229E. Replaced both ends on the feed cat5.
|
|
|
|
|
04/15/26 |
Locates |
261040650 - 166 W LEGION ST. Clear.
|
|
|
|
|
04/15/26 |
Shanissa McBride |
Move. Needed all new install.
|
|
|
|
|
04/15/26 |
Joseph Tippman |
Poor wireless quality. Bad 854. Replaced with a 5229. He wanted command IQ. Also relocated all equipment to upstairs.
|
|
|
|
|
04/15/26 |
Village of Wauneta |
Repaired I/O wires at the City substation. Laurin verified they have wiring maintenance.
|
|
|
|
|
04/15/26 |
Tom Cameron |
Replaced the Cameron's cobalt remote.
|
|
|
|
|
04/13/26 |
Top Hat |
Went with Cole to Top Hat. Cole found loop in their switch causing failures.
|
|
|
|
|
04/13/26 |
Locates |
Located alley next to the new CRA house.
|
|
|
|
|
04/13/26 |
Tallgrass |
Called Pierce Peterson to schedule equipment down time.
|
|
|
|
|
04/13/26 |
Dundy County Assessor |
Per email from Tish, Donna removed voicemail for me. Her phone not ringing was because the volume was off.
15m
|
|
|
|
|
04/13/26 |
Dundy County Hospital - 2204 |
Ran cat5 and panduit for ceiling mount AP and cat5 to Stonehocker's computer.
3h 30m
|
|
|
|
|
04/10/26 |
Marcia Freeling |
Marcia request telco line be removed from her house. Called Marcia to let her know she was not in our exchange area.
|
|
|
|
|
04/10/26 |
Jackie Fanning |
Called Jackie again in regards to her printer. No answer. Left VM.
|
|
|
|
|
04/10/26 |
BWTelcom |
Went with Cole to look at Lashley's locate request.
|
|
|
|
|
04/10/26 |
Nancy Saucedo |
Service diconnect.
|
|
|
|
|
04/10/26 |
Artic Glacier |
Artic requested a static ip. Advised them that their wireless will stop working. Artic is sending new equipment.
|
|
|
|
|
04/10/26 |
Pro-Health |
Went to shed 11's office and did as much clean up as possible until they are finished siding.
|
|
|
|
|
04/10/26 |
Tina Ambroseks |
Went with Cole to Tina's to see about running fiber to a new house on the property.
|
|
|
|
|
04/10/26 |
BWTelcom |
Picked up Cole from Harchelroad.
|
|
|
|
|
04/09/26 |
Dundy County Hospital - 2204 |
Built new user for the Hospital. 2207.
30m
|
|
|
|
|
04/09/26 |
BWTelcom |
Barcode scanned inventory for Jenna.
|
|
|
|
|
04/09/26 |
BWTelcom |
Went with Cole to look at the house out at Doane. It will be very difficult to get internet without drilling a new hole.
|
|
|
|
|
04/09/26 |
Locates |
260981806 - Marked
260981807 - Marked
|
|
|
|
|
04/09/26 |
Chad 4D Electric |
Spoke with Chad about fiber that needs fixed at the potato shed.
|
|
|
|
|
04/09/26 |
BWTelcom |
Buried conduit.
|
|
|
|
|
04/08/26 |
Dundy County Hospital - Wauneta |
Replaced 720GX with 803.
|
|
|
|
|
04/08/26 |
Sandhills Bank |
Replaced 765G with 760G.
|
|
|
|
|
04/08/26 |
Harchelroad |
Installed used D-link switch (not in inventory). Bill $35.
|
|
|
|
|
04/08/26 |
Sinners Alignment Shop |
Replaced ONT.
|
|
|
|
|
04/08/26 |
Noreen Chrisner |
Rebooted ONT.
|
|
|
|
|
04/08/26 |
Village of Wauneta |
Replaced power supply.
|
|
|
|
|
04/08/26 |
Locates |
260961418 - Joe Tippman. Marked. 260972417 - John Sparrow. Clear.
|
|
|
|
|
04/08/26 |
Amy Gittlein |
Tested Cat5 it was good. Replaced old equipment.
|
|
|
|
|
04/07/26 |
Jackie Fanning |
Called Jackie Fanning for printer. No answer.
|
|
|
|
|
04/07/26 |
BWTelcom |
Fixed Voice template in SMx to allow the dial plan to be able to be selected during service creation. Also performed a sync on the Kansas dial plan.
|
|
|
|
|
04/07/26 |
Shae Raes |
Helped Shaila with suggesting trying a different USB port on their NVR.
15m
|
|
|
|
|
04/07/26 |
BWTelcom |
Chauffeured battery guy to Haigler and Wauneta
|
|
|
|
|
04/07/26 |
Tiger Pharmacy |
Updated back room computer to Windows 11
|
|
|
|
|
04/07/26 |
Trevor Horner |
SMx
30m
|
|
|
|
|
04/06/26 |
City Light Plant |
Cleaned all fiber connections. Could not gain more light
|
|
|
|
|
04/06/26 |
Krug Shop |
Low light levels. Cleaned all fiber connections at the shop. Ensured no bends in the protector. Was able to get 3db improvement. Still low at -26. Traced out pon fiber in the CO. There is a coupler that can be eliminated but no kinks or bends.
|
|
|
|
|
04/06/26 |
Danny Finley |
Restored inet service.
|
|
|
|
|
04/06/26 |
Marilyn Herring |
Restored phone, inet, and cobalt services.
|
|
|
|
|
04/03/26 |
BWTelcom |
Worked on importing notes fields from assets in EZ into Snipe.
|
|
|
|
|
04/03/26 |
Locates |
Darwin Dale, Ben Brophy
|
|
|
|
|
04/03/26 |
Gary Monson |
Removed AX from 2.4 radio. Roku connected.
|
|
|
|
|
04/03/26 |
Todd Burrell |
Replaced giga
|
|
|
|
|
04/03/26 |
Shiela Rhodes |
Replaced router.
|
|
|
|
|
04/02/26 |
Tony Haskell |
SMx
1h
|
|
|
|
|
04/02/26 |
Mathews Chiropractic |
Rebooted ONT.
|
|
|
|
|
04/02/26 |
Vernon Schrader |
Smoke detector battery was bad.
|
|
|
|
|
04/02/26 |
Johnny Castillo |
SMx
45m
|
|
|
|
|
04/02/26 |
City Light Plant |
SMx
1h
|
|
|
|
|
04/02/26 |
DCH Foundation Building |
SMx
15m
|
|
|
|
|
04/02/26 |
Dundy County Hospital - 2204 |
Fixed Trevor's micollab.
15m
|
|
|
|
|
04/01/26 |
Linda Martin |
Cobalt
Rebooted STB.
15m
|
|
|
|
|
04/01/26 |
Dwight Faylor |
Went with Cole to look at phone issues at Faylors.
|
|
|
|
|
04/01/26 |
The Dub |
SMx
1h
|
|
|
|
|
04/01/26 |
Jeff Preston |
Rebooted ONT per Randy.
|
|
|
|
|
04/01/26 |
Dundy County Courthouse |
Renewed IP leases after SMx outage.
|
|
|
|
|
04/01/26 |
Greg Loghry |
Replaced ONT.
|
|
|
|
|
03/31/26 |
Mandi Kramer |
Mandi needed property located and couldn't wait for 811.
1h 30m
|
|
|
|
|
03/30/26 |
Greg Burrows |
Helped Greg set up printer and laptop.
30m
|
|
|
|
|
03/30/26 |
JoAnn Decker |
Helped get her printer working. Bill to cemetery.
15m
|
|
|
|
|
03/30/26 |
Locates |
260890724 - Shad Stamm
260890437 - Darwin Warning
|
|
|
|
|
03/30/26 |
BWTelcom |
Cleaned truck.
|
|
|
|
|
03/30/26 |
Gavilon |
Rebooted their computer. Probe cam worked.
15m
|
|
|
|
|
03/30/26 |
City of Benkelman |
Plugged in credit card reader.
15m
|
|
|
|
|
03/30/26 |
Skyline Irrigation |
SMx
45m
|
|
|
|
|
03/27/26 |
Robert and Susan Glasco |
SMx
45m
|
|
|
|
|
03/27/26 |
Sky Pro/Hero |
SMx
30m
|
|
|
|
|
03/27/26 |
BW Front Office |
SMx
30m
|
|
|
|
|
03/26/26 |
BW Guest Office |
SMx
15m
|
|
|
|
|
03/26/26 |
Dundy County Assessor |
Cleared static on handset. Factory reset and reconfigured phone.
30m
|
|
|
|
|
03/26/26 |
Michelle Baney |
Spoke to Michelle about cameras at the daycare.
|
|
|
|
|
03/26/26 |
Dundy County Hospital - 2204 |
Fixed routing issue on Allie Diaz's voicemail.
15m
|
|
|
|
|
03/26/26 |
Dundy County Attorney |
Plugged fax machine into the correct phone port.
15m
|
|
|
|
|
03/25/26 |
Jim Fortkamp |
Picked up printer.
|
|
|
|
|
03/25/26 |
Locates |
260841252
|
|
|
|
|
03/25/26 |
Locates |
SWPPD in Front of Sinners on Highway.
|
|
|
|
|
03/25/26 |
Karen Baker |
Programmed remote.
15m
|
|
|
|
|
03/25/26 |
Brian Oneil |
Install wireless link to garage. 2 techs, 2 hours each.
2h
|
|
|
|
|
03/25/26 |
Darrel Klima |
Changed and moved equipment.
|
|
|
|
|
03/24/26 |
Dundy County Hospital - 2204 |
Worked with Donna to get a ticket in with Sinch regarding LD calls to some numbers in Mccook.
|
|
|
|
|
03/24/26 |
Amy Fredericks |
Looked up account info for Circle B cams. Provided Jason with instructions on how to reset the carwash cams.
15m
|
|
|
|
|
03/24/26 |
Jim Osbourne |
1 hour at bucket truck rate. Hung new antenna. Replaced Baluns.
3h
|
|
|
|
|
03/23/26 |
Nichele Polhans |
Could not get computer to see the wireless network. Will run a wire.
|
|
|
|
|
03/23/26 |
Marjorie Wheeler |
Put phone on vacation.
|
|
|
|
|
03/23/26 |
Dundy County Hospital - 2204 |
Set up group mailbox for PT. Tested with them. Reconfigured MiCollab for Ramona Wiest.
|
|
|
|
|
03/23/26 |
BWTelcom |
Troubleshot light levels for Paul Armstrong and Libby Oyler.
|
|
|
|
|
03/20/26 |
Mickey & Karen Lutz |
Upgraded equipment to 5229. Moved the mesh to the garage.
|
|
|
|
|
03/20/26 |
Mickey and Karen Lutz |
Wifi not working. TP-LInk in the garage wasn't working proper. Devices connected to it had no internet.
|
|
|
|
|
03/20/26 |
Arlene Stute |
Connected printer to wifi. Did a test print.
15m
|
|
|
|
|
03/20/26 |
Don Ellis |
Initially asked to help get footage off of NVR but ended up but I couldn't. None existed.
1h
|
|
|
|
|
03/20/26 |
Locates |
260780091, 260781842 and 260780397.
|
|
|
|
|
03/20/26 |
Twin Forks |
Test calls worked with 7 digit dial. Rhett moved their dial plan to work with 10 digit dial.
15m
|
|
|
|
|
03/20/26 |
Merrell Martin |
Detached equipment from trailer for the trailer move.. Left stub out.
|
|
|
|
|
03/20/26 |
Nichele Polhans |
Turned AX off on her wireless to see if computer would connect.
|
|
|
|
|
03/20/26 |
Greg Burrows |
Called Greg about adding his printer to his laptop. Turned out his printer died. He is buying a new one. If he needs help he'll call again.
|
|
|
|
|
03/20/26 |
Tish Burrell |
Tried to get Joey connected with no luck. She will try to call Dish on Monday.
|
|
|
|
|
03/20/26 |
Jerry Kisela |
Cobalt
Reprogrammed remote. Changed batteries.
15m
|
|
|
|
|
03/20/26 |
Dundy County Hospital - 2204 |
Created new Micollab account for Ramona Wiest.
30m
|
|
|
|
|
03/20/26 |
Dundy County Courthouse |
SMx
Moved Assessors dial tone to SMX.
15m
|
|
|
|
|
03/19/26 |
Gavilon |
Helped get cameras working.
3h 30m
|
|
|
|
|
03/18/26 |
City of Benkelman |
Installed SIP pbx, phones, and poe switch.
2h 30m
|
|
|
|
|
03/17/26 |
Wauneta Care |
Should be billed at Overtime rate. ONT's missing. The circuit the outlet was on was tripped. Ran extension cord to get the equipment up. Told them to contact maintenance.
1h
|
|
|
|
|
03/17/26 |
Dundy County Clerk |
Re-ran phone line. Moved phone to SMX. Verified dial tone at the elevator connectors. Button still does not work.
1h 30m
|
|
|
|
|
03/17/26 |
Dundy County Hospital - 2204 |
Micollab for Libby Mosley, Trevor Horner, Kay Schmidt, Aubrey Peckham, Jen Fries. Created phantom VM box for 2222 ring group.
3h 30m
|
|
|
|
|
03/16/26 |
Dundy County Hospital - 2204 |
Recreated the therapy main line into a ring group. Added new phone. Configured micollabs for therapy.
2h
|
|
|
|
|
03/16/26 |
Dundy County Sheriff |
Wired cobalt directly to ONT.
|
|
|
|
|
03/16/26 |
Irene Gooder |
|
|
|
|
|
03/13/26 |
Dundy County Sheriff |
Cobalt
Cobalt would not connect to network. Network arguments invalid.
30m
|
|
|
|
|
03/13/26 |
Tish Burrell |
Tried to help her get her Joey set back up after SMx upgrade. No luck.
|
|
|
|
|
03/13/26 |
BWTelcom |
Test fired generator in the Wauneta Warehouse. Investigated sensaphone.
|
|
|
|
|
03/13/26 |
Locates |
Locate for Scott Kennicut.
|
|
|
|
|
03/13/26 |
Zion Lutheran |
Fixed phone. Phone was off hook.
|
|
|
|
|
03/13/26 |
Linda Martin |
Removed tp-link switch from her house. Fixed her cobalt wiring.
|
|
|
|
|
03/13/26 |
Locates |
Locate for Scott Brophy.
|
|
|
|
|
03/12/26 |
Monica Hearon |
SMx
SMx conversion. Monica Hearon
30m
|
|
|
|
|
03/12/26 |
Fanning Farm Repair |
Moved all equipment inside.
|
|
|
|
|
03/12/26 |
Mary Dudek |
Cobalt - Vlan issue.
|
|
|
|
|
03/12/26 |
Edward & Annabelle Vapenik |
Cobalt - Vlan issue.
|
|
|
|
|
03/12/26 |
Tony Cribelli |
Cobalt - Vlan issue.
|
|
|
|
|
03/12/26 |
Dundy County Hospital - 2204 |
Instead of call forwarding, Trevor is going to have Cynthia train them on how to use MiCollab.
15m
|
|
|
|
|
03/12/26 |
Locates |
Locates for Benkelman. Clear.
|
|
|
|
|
03/11/26 |
BWTelcom |
Rebuilt Asset management app.
|
|
|
|
|
03/11/26 |
Brian Oneil |
Talked to Brian about doing a wireless link out to his quonset. He wants to do it.
|
|
|
|
|
03/11/26 |
Tom Pantera |
Looked at computer. It was connected on wireless when I got there.
|
|
|
|
|
03/11/26 |
Susie's Stitches |
Added printer to network then added to PC's.
15m
|
|
|
|
|
03/11/26 |
Crossroads |
Replaced ONT power supply.
|
|
|
|
|
03/10/26 |
BWTelcom |
Replaced all the batteries in the scissor lifts.
|
|
|
|
|
03/10/26 |
Lili Goytia |
Fiber Burial
Completed the burial and install.
4h
|
|
|
|
|
03/10/26 |
Tyler Davis |
SMx
1h
|
|
|
|
|
03/09/26 |
Ed Arenz |
Cobalt
No signal. Was working when we got there.
|
|
|
|
|
03/09/26 |
Crossroads |
Temporarily restored power to the ONT. Calix PSU needs replaced.
|
|
|
|
|
03/09/26 |
Lili Goytia |
Fiber Burial
40.35794535105525, -101.53060030249752
2h
|
|
|
|
|
03/09/26 |
Gavilon |
Fixed probe camera.
15m
|
|
|
|
|
03/08/26 |
Robert Tuttle |
Rebooted his ONT.
30m
|
|
|
|
|
03/06/26 |
BWTelcom |
Provisioned equipment for SMx
|
|
|
|
|
03/06/26 |
Jesus Olivas |
844 failed. Replaced with 803 and 5229
|
|
|
|
|
03/06/26 |
City of Benkelman |
Went to the shop to look at their computer. Was able to get it started.
15m
|
|
|
|
|
03/06/26 |
Bob Ellis |
Looked at tv to find inputs. Adjusted some sound settings.
15m
|
|
|
|
|
03/06/26 |
DCH Resident House |
SMx
30m
|
|
|
|
|
03/05/26 |
Locates |
Grade school. Clear.
|
|
|
|
|
03/05/26 |
Locates |
721 Cheyenne. Clear.
|
|
|
|
|
03/05/26 |
Tina Hamilton |
Replaced 4227.
|
|
|
|
|
03/05/26 |
Shirley Grissom |
Install + Cobalt.
|
|
|
|
|
03/05/26 |
Adriane Ramirez |
Upgrade for Managed wifi.
|
|
|
|
|
03/04/26 |
Shirley Grissom |
Provision equipment for new install tomorrow.
|
|
|
|
|
03/04/26 |
BWTelcom |
Went out to property 72685 ave 338 to look at fiber job.
|
|
|
|
|
03/04/26 |
City of Benkelman |
Rebooted the generic switch. Per Robyn we got a nice switch ordered.
15m
|
|
|
|
|
03/04/26 |
Dundy County Courthouse |
Changed the announcement to Judge/Court Office on panic button 8.
15m
|
|
|
|
|
03/04/26 |
Bob & Rita Jones |
Cobalt
Worked on cobalt trouble.
15m
|
|
|
|
|
03/03/26 |
Rob Zarkowski |
Replaced GS4227.
|
|
|
|
|
03/03/26 |
Dundy County Courthouse |
SMx
45m
|
|
|
|
|
03/03/26 |
City Limits |
SMx
1h
|
|
|
|
|
03/03/26 |
City of Benkelman |
Replaced old phone system
1h
|
|
|
|
|
03/02/26 |
BWTelcom |
Emergency locate for Drain/DG.
|
|
|
|
|
03/02/26 |
Mickey & Karen Lutz |
Replaced mesh unit.
|
|
|
|
|
03/02/26 |
Zion Lutheran |
SMx
30m
|
|
|
|
|
03/02/26 |
Laurie Scollard |
SMx
30m
|
|
|
|
|
03/02/26 |
KC Bang |
SMx
30m
|
|
|
|
|
03/02/26 |
Benkelman Cemetary |
SMx
30m
|
|
|
|
|
02/27/26 |
Dundy County Hospital - 2204 |
Made phone changes for Cynthia.
15m
|
|
|
|
|
02/27/26 |
Dundy County Courthouse |
Re-wired the panic button dialer.
15m
|
|
|
|
|
02/26/26 |
Don Ellis |
Changed out hard drive in the NVR.
15m
|
|
|
|
|
02/26/26 |
Alex Wight |
Locate drive.
|
|
|
|
|
02/26/26 |
City of Benkelman |
Cloned City computer hard drive for Donna included my time in her bill. This is just for records.
15m
|
|
|
|
|
02/26/26 |
BWTelcom |
Cleaned office and truck.
|
|
|
|
|
02/25/26 |
Sandman Grow Yard |
Repaired i/o wires.
|
|
|
|
|
02/25/26 |
Kelley McCallum |
Locate in yard.
|
|
|
|
|
02/25/26 |
Dharma Blake-Cole |
Replaced 4227.
|
|
|
|
|
02/25/26 |
Mary Dudek |
Replaced ONT - CXNK0158CF53
|
|
|
|
|
02/25/26 |
Alex Bauer |
Replaced ONT. CXNK0006D9AD
|
|
|
|
|
02/24/26 |
BWTelcom |
Turned up 2 more XGS pons (E7 2-2 and 2-3).
|
|
|
|
|
02/24/26 |
City of Benkelman |
Started configuring the Grandstream PBX.
30m
|
|
|
|
|
02/24/26 |
BWTelcom |
Locates for the City, Cheyenne County, and Reice Haines.
|
|
|
|
|
02/24/26 |
Wauneta School |
Repaired i/o lines for the fax machine.
|
|
|
|
|
02/23/26 |
Hester Home |
Checked on Cobalt. It opens and I can navigate the guide but all channels report unsubscribed. Michaela contacted Hamilton.
|
|
|
|
|
02/23/26 |
Angie Hansen |
Installed AC power adaptor
|
|
|
|
|
02/23/26 |
Brock Schaedler |
Service Reconnect
|
|
|
|
|
02/23/26 |
Gary Mallett |
Service Reconnect
|
|
|
|
|
02/23/26 |
Brad Loker |
Installed AC power adaptor
|
|
|
|
|
02/23/26 |
Scott Lutz |
Installed AC power adaptor
|
|
|
|
|
02/23/26 |
Irene Gooder |
Fixed printer
|
|
|
|
|
02/23/26 |
Scott Sherman |
SMx
XGS Conversion
|
|
|
|
|
02/22/26 |
Maricela Frias |
ONT lost provisioning. Reprovisioned and rebooted.
|
|
|
|
|
02/21/26 |
Rick Elliot |
Helped Rick with radio issue at dispatch
|
|
|
|
|
02/21/26 |
Irene Gooder |
Printer not working since SMX conversion Friday. Contact Ardith at the bar to put away dog. Needs a ticket.
|
|
|
|
|
02/21/26 |
Marilyn Zarkowski |
Called at 7:00am Saturday to let me know since we removed robocalls from her phone, she is not getting some phone calls and that looking at it on Monday would be great. Needs a ticket.
|
|
|
|
|
02/21/26 |
Susie Sinner |
854 died. Replaced with 803 and 5229
|
|
|
|
|
02/21/26 |
Scott Sherman |
Reconfigured and rebooted ONT
|
|
|
|
|
02/20/26 |
Dundy County Courthouse |
Installed 8802x ONT at the courthouse.
|
|
|
|
|
02/20/26 |
Don Ellis |
Went out to the farm and looked at NVR.
15m
|
|
|
|
|
02/20/26 |
City of Benkelman |
Installed hard drive on synology
15m
|
|
|
|
|
02/20/26 |
Peckham Dental |
Worked on computer and installed a mesh unit
30m
|
|
|
|
|
02/19/26 |
Jim Fortkamp |
Called multiple times. Went straight to vm.
|
|
|
|
|
02/19/26 |
Rector Repair |
Physically installed service.
|
|
|
|
|
02/19/26 |
Wauneta Care |
Replaced handset phone cord.
30m
|
|
|
|
|
02/19/26 |
Richard & Cheryl Hamilton |
Battery lead was loose. Tightened.
|
|
|
|
|
02/19/26 |
Hester Home |
Added service to phone port in room 10.
|
|
|
|
|
02/18/26 |
BWTelcom |
Worked on Max highway fiber all day.
|
|
|
|
|
02/17/26 |
Dundy County Hospital - 2204 |
Replaced 5630 phone with a 6940w
15m
|
|
|
|
|
02/17/26 |
Dundy County Sheriff |
Set Up test ports
15m
|
|
|
|
|
02/17/26 |
Dundy County Sheriff |
Set up voice test ports and caller id boxes
3h
|
|
|
|
|
02/17/26 |
Dundy County Hospital - Clinic |
1h 15m
|
|
|
|
|
02/16/26 |
Dundy County Sheriff |
Talked with Michael Mayhem CPI telco regarding calling party name not being delivered.
|
|
|
|
|
02/16/26 |
Dundy County Clerk |
Contacted Applied Connective
|
|
|
|
|
02/16/26 |
Scott Sherman |
No internet. Replaced the fiber jumper in the basement.
|
|
|
|
|
02/16/26 |
Haigler Cafe |
Ran fiber inside and installed an 803. Broke a 75ft pushable.
|
|
|
|
|
02/16/26 |
Paul Armstrong |
Calix reported low light levels.
|
|
|
|
|
02/12/26 |
BWTelcom |
South Max 48 Fiber - Gopher Chew
|
|
|
|
|
02/10/26 |
Jamie Lee Thomas |
Internet install
|
|
|
|
|
02/10/26 |
Dundy County Clerk |
Went over to check internet.
15m
|
|
|
|
|
02/10/26 |
Lane Krug |
Changed the dhcp scope for his IT company.
15m
|
|
|
|
|
02/10/26 |
Gavilon |
Cameras in the train loadout are not working.
1h
|
|
|
|
|
02/05/26 |
BWTelcom |
Nicole Meyer - Gopher Chew
|
|
|
|
|
02/03/26 |
Dundy County Sheriff |
Changed amount of rings to rollover from 3 to 5.
15m
|
|
|
|
|
02/03/26 |
Dundy County Hospital - 2204 |
Add DID for Libby Mosley and configure telework in micollab.
30m
|
|
|
|
|
02/03/26 |
Lester Beall |
SMx
844 Went bad. Moved to SMX.
|
|
|
|
|
02/03/26 |
Mary Dabrowski |
Helped her set up her tv wirelessly.
15m
|
|
|
|
|
02/02/26 |
Dundy County Hospital - 2204 |
Made extension ring 8 times
15m
|
|
|
|
|
01/30/26 |
Sherri Lewis |
No power. Replaced battery backup with AC adapter.
|
|
|
|
|
01/29/26 |
Gavilon |
Walk around to see how to get cameras to the elevators. Fix cameras in the office.
45m
|
|
|
|
|
01/22/26 |
Mathews Chiropractic |
SMx
Equipment replacement.
|
|
|
|
|
01/16/26 |
Jeff Gleisberg |
SMx
SMx Conversion
|
|
|
|
|
01/16/26 |
Charles Andrew |
Equipment replacement.
|
|
|
|
|
01/16/26 |
Dundy County Sheriff |
Renovation
4h
|
|
|
|
|
01/12/26 |
Mary Dabrowski |
SMx
SMx Conversion
|
|
|
|
|
01/08/26 |
Bryan Dannatt |
Equipment replacement.
|
|
|